Comments on: Submitting Assurance Wireless Online Application Form

By: amy

amy — Thu, 03 Dec 2020 21:55:42 +0000

Philippines customer service really sucks. they always hang up on me! Then when you get through
they are so gitty happy they overdo it because it’s just so fake it’s actually gross.

By: danafreed

danafreed — Thu, 06 Sep 2018 17:55:06 +0000

I have a assurance lifeline and I hate my phone it never has cell service and wont keep a charge I have only charged it 3 times it is a crap phone the previous phone was stolen they gave me a new ans phone and its a horrable phone the phone that got stolen was a good phone it was a maze speed and it had serv all the timewhat options do I have for a different phone rather than switching.

By: Free Cell Phones and Smartphones

Free Cell Phones and Smartphones — Wed, 05 Sep 2018 15:45:51 +0000

In reply to Virginia yates.

Hello Virginia. Unfortunately, we are not Assurance Wireless. We only provide information on Lifeline Program and providers. We would recommend calling Assurance Wireless support again to hopefully reach to another agent or contact them through Facebook: https://www.facebook.com/AssuranceWireless/

We will keep your comment as it would be helpful for other people, however we have removed your personal contacts since it is not safe to share such details on the Internet.

By: Virginia yates

Virginia yates — Wed, 05 Sep 2018 14:45:54 +0000

She then hung up on me after I asked very politely to speak to a Supervisor I tried calling back, but she had already disabled my call and text. I tried to keep this horror I am now experiencing from happening by trying to back out of having my phone number changed, because I knew I had no way to call back from another phone, because I don’t have a second phone. Now I have been without call and text for days. Please will you help me, as this is my only means of communication at this time? If you would restore my original phone number, my call and my text, it would be so appreciated. The Assurance Wireless Spanish Dept is very good to listen, and they care, and they are very knowledgeable and skilled. If you would get an Assurance wireless Spanish Dept. Supervisor on this I feel sure that they will be compassionate about my hardship and the duress I have experienced, and will fix this. Thank you

By: Virginia yates

Virginia yates — Wed, 05 Sep 2018 14:31:40 +0000

Hello, is this Assurance Wireless
I need your help if so. A representative would not listen. She kept arguIng and so I asked for a Supervisor and she then disconnected me and disabled my call and text on my phone. I had orifinally called because I had a harassing caller. She said I would have to change my phone number and that I would need to call back on a different phone. I explained to her that I had no other phone. She wouldn’t listen. She kept telling me to go to a Dollar Store. #1. I have tried that in the past and the Dollar Store will not permit customers to use their phone.#2. My vehicle has not been drive able and needs repaired. I tried to tell her that I wanted to talk to a Supervisor because I don’t want to change my phone if it will caused my call and text to become disabled. When I asked to speak to a Supervisor, she hung up on me.

By: Elvia Novoa

Elvia Novoa — Mon, 03 Sep 2018 17:59:27 +0000

History of calls

By: Free Cell Phones and Smartphones

Free Cell Phones and Smartphones — Thu, 10 May 2018 15:21:35 +0000

In reply to Jamie Hunt. Hello Jamie. Yes, you can switch provider if you wish. Please contact Assurance Wireless directly. By following the link you will find their contacts: http://www.assurancewireless.com/Public/ContactUs.aspx Also we have some good news from NLAD (National Lifeline Accountability Database): The Lifeline benefit port freeze was lifted on March 19, 2018, which now gives subscribers the option to change Lifeline providers without restriction. - that is, you don't even have to wait 60 days to switch Lifeline provided to another.

By: Jamie Hunt

Jamie Hunt — Thu, 10 May 2018 09:12:52 +0000

If an individual is now with Safelink and is not happy with them, can the switch over to Assurance Wireless?