Free cell phones, 250 minutes, and 1,000 texts every month are offered by Safelink Wireless, free government assistance program, part of Lifeline low-income households support initiative. Learn about the service, eligibility criteria and enrollment tools today – it is available in 38 states!
Attention! There is a promo offer for every new customer: 500 free minutes for the first three months of subscription. After the first three months, the service will provide the standard amount of free minutes and texts. Do not lose this chance and enroll Safelink Wireless today. The offer will expire after September 15th, 2014.
Safelink Wireless service, a part of TracFone Wireless, Inc, brings federal assistance in a form of a free cell phone with free monthly basic plan to all income eligible households in D.C., Puerto Rico and 38 states. The program is carried out under general Lifeline terms and conditions, therefore a primary rule applies to every applicant: no more than one Lifeline wireline or wireless phone account can be open by one household.
If you wish to enroll and start using Safelink service right away, please, go here and continue discovering the company on its official website. To learn about eligibility requirements, available plans, minutes, phones and more read the information below.
Safelink Wireless eligibility
Specific guidelines are determined by each state participating in this public assistance. As a rule, those American citizens receiving Medicaid, Food stamps, Low Income Home Energy Assistance Program (LIHEAP), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF) and other types of help from authorities are eligible to apply. If a household members do not receive the types of help mentioned, they still might be able to apply for a free government phone if their total monthly income is within specific low range. Check with the program for further eligibility guidelines.
The service is provided in the following states:
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Safelink Wireless plans
Several plans are open for subscription. They vary not only by the number of free minutes and texts per month, but also some additional services such as free long distance and international calls, transfer of the unused minutes over to the next month and others. Every new customer can change existing plan to another one online or by contacting the customer service.
Notice for customers: more minutes can be added or bought. Airtime can be toped-up by purchasing SafeLink Wireless Airtime cards (usually they come with extra minutes). Any TracFone airtime card bought at one of hundreds of stores across the country or online will be work for this purpose, too.
You can reach the company by either of the choices below:
1. Safelink Wireless customer service number is 1-800-723-3546.
2. Company’s email is CustomerFeedback@tracfone.com.
3. Company’s mail address is TracFone Wireless, Inc., 9700 NW 112th Avenue, Miami, FL 33178.
4. The official webpage for the program is www.safelinkwireless.com
More information on Safelink Wireless:
• About Safelink Wireless
• SafeLink Wireless Application Online
Important Notice: There may be more free government cell phones service providers operating in your state – find more information here.
View Comments (10)
I've been without a phone for over a year I cancelled my last one because it quit working and I can't seem to get a new one and I don't know why? Please help me out! I can leave my email address if that will help Everytime I call they say there's already a phone for this address there's only two people here and mine is cancelled and momaws was reported stolen over two years ago so please someone get back to me I'm a student and I get Medicaid and EBT.
I am on Social Secuity disability,could I please get a lifeline
they are the most disrespectable company I have ever dealt with Customer Service is nasty doesn't care about customer Please read the ratings 1st
Customer service is terrible. Do not try to be helpful at all. Act like you are a bother to them. The phones are terrible.
I've had Tracfone and then Safelink for years, and it has been a challenge .. especially this past year. Since November, my phone has been deactivated numerous times .. each after spending hours on the phone with "managers" in the Philippines. I'm disabled and can't be without a working phone. I am fed up with them and their supposed "customer service".
I have "no service and I cannot get any help
Terrible company. Lousy phones
The worst line quality ever, the worst support ever. Don't call them with a question, they will just close your account. Customer support is nonexistent.
I have had SafeLink Wireless for about 2 years now on the lifeline program. I brought my own phone which now is not compatible with their service and they expect somebody who has no money to purchase a new phone which is unrealistic and not part of what the lifeline program stands for./ Anthem healthkeepers Medicaid and Social Services they are supposed to provide a free phone along with the service regardless. I have had issues with messaging and voicemails. Sometimes you cannot receive messages and you have to reset the whole phone with them on the phone. The voicemails have never worked unless you actually call him your own number to get them. What is the point of having an emergency Lifeline phone when it does not work. The representatives are very unknowledgeable and very uncompassionate and not friendly and the least bit. It is sad when you have to have a Lifeline phone because you cannot afford anything else. I'm not asking for some brand-new great Samsung or Apple phone just a phone that works with the service. They said I was ineligible because I brought my phone which makes no sense. Since they changed and upgraded service they should be upgrading people's phones as well who need the service. If I could afford a new phone I wouldn't need to have lifeline. I would advise everybody to go elsewhere. I think I'm going to switch back to Assurance which was way better and the customer service there was Superior. This company is uncompassionate and do not care about their customers. My insurance and Social Services both said they have to give me a new phone. At this point I don't even want to deal with them anymore I will go elsewhere. Ever since I got this new number they gave me I've been getting all of these spam calls and text messages that are inappropriate. I got this phone for a reason because my ex-husband was abusive and I'm in the Protection Program. I don't think they have any compassion for actual people who are in need.
I like them