True Wireless Free Government Cell Phones

True Wireless provides a government-funded program called Lifeline for phone users who are limited by their income and can’t afford to purchase a cell phone. It helps low income families by providing discounts or free phone service as well as the phone itself so they can find jobs, communicate with their children’s schools and make important calls. The Lifeline program is paid for by the federal Universal Service Fund. It’s meant to provide services to low-income members.

True Wireless Lifeline Program Description

Provider Profile: True Wireless Inc., headquartered in Oklahoma City, Oklahoma, with a mailing address at P.O. Box 1514 Oklahoma City, OK 73103, is an eligible telecommunications carrier (ETC) that provides discounted and subsidized wireless service through the federal Lifeline program. They are a leading provider of Lifeline service in several states:

• Home State: Oklahoma
• Other States Served: Maryland, Arkansas, Rhode Island, Texas

Lifeline Program: True Wireless has been participating in the Lifeline program since 1985. The Lifeline program is designed to ensure that low-income households have access to affordable phone service, enabling them to connect with jobs, family members, and emergency services.

Program Details:

1. Benefit Limitation: The Lifeline benefit is limited to one per household.
2. Zero-Cost Service: True Wireless offers “True” zero-cost phone service through the Lifeline program, meaning qualified customers receive free monthly voice minutes.
3. Qualification: To determine if you qualify for the Lifeline benefit, you can visit Do I Qualify webpage here: https://smartprepaidcellphones.com/do-i-qualify-for-a-free-cell-phone/.
4. Service Areas: True Wireless provides Lifeline service in Oklahoma, Texas, Arkansas, Maryland, and Rhode Island, ensuring that eligible customers across these states have access to affordable wireless communication.

Contact Information:

• Customer Care Telephone: 833-733-8524
• Email:
  • General Information: [email protected]
  • Customer Service: [email protected]

Additional Services: Apart from the Lifeline program, True Wireless also participates in other initiatives aimed at bridging the digital divide:

1. Affordable Connectivity Program: They provide free Android tablets and home internet service to eligible households.
2. Premium Networks: True Wireless partners with Oklahoma’s best networks to offer bigger, better Android LTE data plans with unlimited service, ensuring fewer dropped calls and reliable connectivity statewide.

True Wireless is committed to protecting the integrity of these programs by working diligently to prevent waste, fraud, and abuse, ensuring that the benefits serve those who truly need them.

True Wireless Eligibility – Enrollment Criteria

Low-income households that receive state health insurance, public housing assistance, the national lunch program, Head Start or Supplemental Security Income are eligible for the Lifeline program. Their income must be at or below the national poverty guidelines.

How to Apply for a True Wireless Plan

If your family is receiving any of the listed benefits above or other benefits based on low income, you are most likely eligible for the program. True Wireless administers the program for Arkansas, Oklahoma, Rhode Island, Maryland and Texas. The Universal Service Administration Company has pre-screening software that will help you determine if you are eligible for the program. Once you’ve applied for the Lifeline Program, you can head over to the True Wireless website (www.gotruewireless.com) to apply for a phone as well as service.

Available True Wireless Plans

Arkansas, Rhode Island, Maryland and Texas
Free Service for the Lifeline Program

With the free service, you will receive a new, free phone, 250 minutes of phone service and 5 MB of data service. Text messages will cost one voice minute whether they are sent or received. Unused minutes do not roll over to the next month, and users must make one call or text per 60 days of service.

Casual

For $5 per month, you can receive a brand-new phone, 1000 voice minutes and 50 MB of data service. It comes with caller ID, 3-way calling and call forwarding. The minutes do not roll over if they’re unused each month.

Social

The next plan under the Lifelink program costs $25 and has unlimited talk and text along with 250 MB of data. It has caller ID, call forwarding and 3-way calling. With 250 MB of data service, customers can visit approximately 50 web pages per day.

Entertainment

This plan caters to people who are cruising social media and the web frequently during the day. It comes with unlimited talk and text as well as 500 MB of data. This plan includes a free phone too.

Oklahoma

True Wireless Lifeline Service Program

Residents of Oklahoma receive a free Android True Wireless Smartphone, 1750 minutes of voice, 2000 text messages and 5 MB of data for $1. The plan has caller ID, 3-way calling and call forwarding too. Minutes that are not used each month do not roll over to the next month.

Casual
The casual plan offers unlimited talk with its free Android smartphone. It comes with 2000 text messages and 250 MB of data service for $5 per month.

Social
At $10 per month, customers in the Lifeline program can get unlimited talk, 4,000 text messages and 500 MB of data. The plan comes with caller ID, call forwarding and 3-way calling.

Entertainment
This plan is for customers who surf the web constantly. It comes with one of free Android True Wireless smartphones, 4,000 text messages, unlimited talk and 1 GB of data. It costs $20 per month.

User Reviews

What actual customers of Life Wireless say?

Pros of True Wireless

1. Free Monthly Service: Many customers appreciate that they receive free monthly service, including voice minutes and unlimited text messages.
2. Affordable Smartphone Options: Some reviewers mention that the free government phones offered through this program are better quality than expected, providing access to smartphone features at no cost.
3. Easy Application Process: Several users commend True Wireless for making the application process simple and convenient online or via mail.
4. Good Network Coverage: Many customers report good network coverage in their areas, ensuring reliable communication services.
5. Responsive Customer Service: Some reviewers praise True Wireless’ customer service team for being helpful and responsive when they encounter issues or have questions about their service.

Cons of True Wireless

1. Limited Customer Support: Many users have expressed frustration with the lack of reliable customer support, making it difficult to get answers or resolve issues.
2. Data Limitations: While voice minutes and texts are typically unlimited under lifeline programs, data is often limited, requiring careful usage management.
3. Eligibility Restrictions: Some customers have reported confusion or difficulties meeting the eligibility requirements for the Lifeline program, leading to potential disruptions in service.
4. Usage Policies: Users may struggle to understand and adhere to usage policies, such as not using the service for commercial purposes or maintaining minimum usage standards.
5. Service Quality: Some customers have reported issues with call quality, dropped calls, or slow data speeds, despite being enrolled in the Lifeline program.