TAG Mobile Lifeline Cell Phone Service

TAG Mobile is proud to offer the government funded Lifeline program to those who qualify. Tag Lifeline services allow those who typically wouldn’t be able to afford to have a cell phone the chance to have one at no cost. This program is income based and is only offered in select areas. Tag Mobile is doing everything it can to ensure that more people in diverse areas can have this much needed coverage. With these cell phones, you can have access to emergency services and community resources at the touch of a button.

Having a method in which to communicate is vital to even the elderly. It allows you to be able to schedule both business and social services and be in touch with friends and family. The company began this program in 2011, and have been helping others to pioneer this program to those who have a need. Reaching out to the communities across America, Tag Mobile has helped improve lives one at a time.

Happy TAG Mobile Customer

Best of all, you get a free cellular phone that has internet capabilities and can text. These are nice Tag Mobile cell phones that have caller ID and voicemail services already built-in. This is just another added benefit to this program. With a pre-set amount of monthly minutes, it’s easy to track and make sure you don’t go over your allotment. If you want more minutes, you can purchase those too by adding a credit or debit card to your account.

To apply for the program through Tag Mobile is easy. Simply go to the website at www.tagmobile.com and click on the “Lifeline” button. Then proceed to the sub heading that says sign-up area. Here you will be asked for your zip code. If the provider serves your area, it will tell you what services your state offers. Some states offer more minutes than the allotment of 250, like California. The program will give you the specifics when you enter your zip code. On the right side of the screen it will give you a list of locations in your area that deal with our service. Simply go to the location with proof of income and a photo id. If it doesn’t have service in your area, the screen will alert you too.

You get a free phone and at least 250 minutes of cell phone time. To qualify you have to be at 150% of the poverty rate. Households that receive Section 8, WIC, Food stamps or Medicaid can also qualify. Be sure to bring along this documentation with you to the appointment. Tag Mobile coverage is nationwide, which means you won’t be left in the cold. Whether you need to keep up with friends and loved ones or you must need a phone to schedule doctor’s appointments, it has you covered.

What Network Does TAG Mobile Use

TAG Mobile is a prominent US wireless service provider that operates its services across multiple major carrier networks. Primarily, it utilizes the extensive coverage provided by T-Mobile’s network, ensuring reliable 5G+ connectivity for its subscribers. Additionally, TAG Mobile also leverages the networks of legacy Sprint and Verizon to further expand its reach and offer more options to its customers. This strategic use of different carrier networks allows TAG Mobile to provide comprehensive mobile telecommunications services across a wide geographic area in America.

Service and Products

At TAG Mobile, users enjoy a range of services designed to keep them connected and informed. One key service is the Lifeline program, which requires customers to demonstrate account activity every 30 days to maintain their service. This can be achieved by making or receiving voice calls, sending text messages, using data, purchasing additional minutes, or responding to TAG Mobile’s direct contact attempts. TAG Mobile’s text messaging service is straightforward and user-friendly. Customers can send and receive messages of up to 160 characters, which includes the address and subject line. This service operates within the standard plan message rates and does not allow carryover of unused messages to the next billing cycle unless specifically allowed by the plan. For more detailed information on rates and specific plan features, customers should refer to the TAG Mobile Terms and Conditions.

Customer Support and Assistance

TAG Mobile offers easy-to-reach customer support to ensure that their users have a seamless and trouble-free experience. If you need assistance, you can reach out to the TAG Mobile Customer Service team by calling the toll-free number at +1 (800) 986-5670 during their operating hours. Customer support is available Monday through Friday from 8:00 am to 8:00 pm CST, and on Saturdays from 10:00 am to 7:00 pm CST. For quick assistance, you can also dial 611 from your Lifeline phone, which is a free service provided through the government assistance program. To find more information about TAG Mobile’s services and pricing, visit their website at https://tagmobile.com or contact their customer service directly. The TAG Mobile team is dedicated to providing responsive and accessible support to all their customers.

Location and Store Information

TAG Mobile has convenient locations throughout the USA, making it easy for customers to find a store near them. For a complete list of stores, including addresses, hours of operation, and contact information, please visit the TAG Mobile website. Additionally, TAG Mobile offers a user-friendly store locator on their site where you can enter your zip code or city to find the nearest store to you. This feature also includes driving directions and estimated travel time. If you have any questions or need assistance, TAG Mobile provides a customer service line, which can be reached by calling their dedicated number or emailing their support team.

Other Services and Applications

When it comes to TAG Mobile, users can take advantage of a range of additional services and applications designed to enhance their mobile experience. One such feature is the TAG Mobile App Store, which offers a variety of applications tailored to different user needs, from productivity tools to entertainment apps. The App Store is regularly updated with new releases and updates to ensure that users have access to the latest software solutions. Another valuable service offered by TAG Mobile is their Customer Support Portal. This platform provides users with a comprehensive suite of tools and resources to address any questions or issues they may encounter while using TAG Mobile services. The portal includes a searchable knowledge base, a ticket submission system, and a live chat feature for real-time assistance. For more detailed information on these services and applications, please refer to the TAG Mobile Terms and Conditions.

What Do Actual Customers of TAG Mobile Say

Pros of TAG Mobile

  1. Robust Network Coverage: TAG Mobile uses two of the largest 5G+ networks in America for its services, ensuring wide geographical coverage.
  2. Variety of Features: The company offers a range of features beyond just basic connectivity, implying additional benefits like multimedia streaming or gaming services.

Cons of TAG Mobile

  1. Slow Response Time: Customers mention that other carriers answered questions promptly, but not so with TAG Mobile.
  2. Lack of Knowledge or Attention to Detail: Reviewers feels they have to constantly check up on TAG Mobile’s customer service to ensure tasks are done right.
  3. Poor Customer Service: Dealing with TAG Mobile is compared to dealing with “children” indicating dissatisfaction with the level of professionalism and maturity in their customer service.
  4. No Unique Offers: Despite suggesting that TAG Mobile offers similar plans to other carriers, reviewers imply these aren’t enough to compensate for the poor service.
  5. Not Recommended: A reviewer was dissatisfied stating, “I’m so done” and do not recommend TAG Mobile to anyone else.
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Kumar
6 years ago

Sign up for TAG Mobile Free government lifeline cell phone: https://www.tagmobile.com

Helen
6 years ago

You can sign up for TAG mobile Free Lifeline Service. https://www.tagmobile.com

Jeff
3 years ago
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Dont use tag. I lost phone had to get new sim tag charged my card never sent sim. I bought phone yet they still had me open for over a year collecting from govt finally canceled after paying for my own service for a year and my $10 for sim card i never got

5 NEGATIVE STARS
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R. Tatum
1 year ago
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Horrible customer service. I was approved & sent an email confirming approval without a phone number (that’s supposed to be provided). I called customer service for weeks without reaching an attendant… When I finally got someone on the line, they told me my account had been canceled… I never received an email confirming cancelation but received all notifications about every other transaction/step….very suspicious & sketchy indeed! I urge you not to waist your time with this company. They shouldn’t be in business.